- "Developing the Leader Within You" - by John C Maxwell
- Service Excellence - the Disney Way
- Internal Motivation for Success
- "Who Moved My Cheese?" - by Spencer Johnson

- Developing Effective Trainer / Facilitator
- How to be an Effective Mentor / Mentee
- Human Resources Scorecard
- HR Strategic Plan
- Developing Total Company Training Plan
- Measuring the Learning Effectiveness
- Behavioural-Based Interviewing
- Mapping and Developing Competency Models